Shipping & Returns

At Ibariki Wellness, we are committed to delivering your order as quickly and safely as possible. Please read below for details about our shipping and return policies.

Shipping Information

  • Processing Time: All orders are processed within 1–2 business days after payment is confirmed.
  • Shipping Time (U.S.): Once shipped, orders typically arrive within 3–7 business days.
  • Shipping Cost: We offer FREE standard shipping within the U.S.
  • Tracking: A tracking number will be provided via email once your order ships.

Returns & Refunds

We stand behind the quality of our products. If you're not satisfied, we offer a 30-day money-back guarantee.

Eligibility:

  • You may request a refund within 30 days of delivery.
  • The unused portion of the product must be returned for a refund to be processed.

How to Request a Return:

  • Email us at ibarikiwellness@gmail.com or message us on WhatsApp at +14434162397
  • Include your order number, reason for return, and full name.
  • We’ll provide instructions for returning the remaining product.

Refund Process:

  • Once your return is received and inspected, we’ll notify you via email.
  • Refunds are issued to the original payment method within 5–10 business days after approval.

❗Note:

  • We do not offer returns or refunds on fully used products.
  • Shipping fees for returned items (if applicable) are the responsibility of the customer.